At AMPM Security Specialist, we believe that our security guards are the backbone of our company. As a security company that prides itself on being "big enough to serve, small enough to care," we understand the importance of investing in our guards to provide top-notch security services to our clients. In this blog post, we will explore strategies for training and developing security guards to enhance their performance and provide better service.
Identifying and Developing "C" Guards
At AMPM Security Specialist, we believe that every guard has the potential to excel. Our motto "serving tomorrow today" emphasizes our commitment to continuous improvement and growth. To get the most out of our "C" guards, we consider the following strategies:
1. Hire Officers with a Type-S Personality: We look for guards with a Type-S personality, who are motivated by cooperation, opportunities to help, and sincere appreciation. These individuals tend to prioritize giving support and maintaining stability, making them ideal for long-term employment.
2. Make C Guards Feel Like Part of a Team: We provide training and communication with management to make "C" guards feel part of the team. This can include regular meetings, performance feedback, and opportunities for growth and recognition.
3. Maintain Officer Performance with Technology: We utilize technology to monitor and improve officer performance. This can include using software to track guard activity, monitor client satisfaction, and identify areas for improvement.
4. Reward Officers for a Job Well Done: We provide opportunities for growth and recognition to motivate "C" guards. This can include bonuses, promotions, or public recognition for outstanding performance.
Addressing Common Causes of Turnover
High turnover rates are a significant issue in the security industry, with rates reaching up to 300% in some cases. To reduce turnover and enhance performance, it is essential to address the common causes of turnover:
1. Low Wages: We offer competitive salaries to attract and retain quality security guards. Providing a salary above the market average can help guards envision their future working for AMPM Security Specialist and commit to long-term employment.
2. Lack of Training and Support: We provide proper training and support to ensure guards are equipped to handle their responsibilities effectively. This can include disaster-specific procedures, clear task understanding, and ongoing training and development opportunities.
3. High Risks and Stress: We recognize the high risks and stress associated with security work and provide support mechanisms to help guards manage these challenges. This can include employee assistance programs, mental health resources, and regular check-ins.
Implementing Effective Retention Strategies
To reduce turnover and enhance performance, we consider the following retention strategies:
1. Recognize Guards with a Reward System: We implement a reward system to recognize guards for their achievements, such as perfect attendance, taking extra shifts, or demonstrating exceptional bravery.
2. Build a Positive and Inclusive Corporate Culture: We treat security guards as part of the team and include them in social events and company activities. This can help them feel invested and engaged, reducing the likelihood of turnover.
3. Extend Company Perks to Security Officers: We offer company perks, such as gym memberships or discounts, to security officers to boost their job satisfaction and incentivize them to stay on the job.
Core Values: H.I.T.
At AMPM Security Specialist, our core values are embodied in the H.I.T. anagram:
- Honesty: We believe in being transparent and truthful in all our interactions, ensuring that our guards are trustworthy and reliable.
- Integrity: We uphold the highest moral standards, ensuring that our guards are committed to doing the right thing even when no one is watching.
- Trust: We foster a culture of trust, where our guards feel valued and supported, and our clients can rely on us to provide exceptional security services.
Conclusion
Turning average security guards into top-rated employees requires a combination of effective training, development, and retention strategies. By identifying and developing "C" guards, addressing common causes of turnover, and implementing effective retention strategies, we can enhance the performance of our security guards and provide better service to our clients. At AMPM Security Specialist, we are committed to serving tomorrow today, and we believe that investing in our guards is crucial for building a dependable workforce and driving business growth.
#Security, #SecurityGuards, #SecurityCompany, #SecurityServices, #SecurityTips, #SecurityAwareness, #SecurityIndustry, #SecurityManagement, #SecuritySolutions, #SecurityBestPractices, #SecurityTraining, #SecurityDevelopment, #SecurityRetention, #SecurityCulture, #SecurityValues, #Honesty, #Integrity, #Trust, #BigEnoughToServe, #SmallEnoughToCare, #ServingTomorrowToday
Comments